It’s been a while since the DJI GO4 app and Dronedeploy recognize the Phantom 4 Pro as the Inspire 1 model. I’ve tried everything to solve it, but without success. I use the Samsung Galax S10 Plus.
Had the same problem, ended up I had to replace the remote. Still trying to find a way to reload the remote firmware in hopes of fixing the problem.
Maybe I had to do the same.
inspire used go app, you need go4.