My Ray Neo pro 4 will connect and work perfectly with my iPhone and pad, including my Mac. Interesting, No matter what I try it will not work with my DJI RC2. My firmware on the RC2 is up to date. I am using the correct cable USB-C cable that came with the Ray. I tried every possible connection sequence to the Ray Neo and the RC2 - nothing. Is there a firmware update for the Ray Neo? Believe me I tried everything.