Problem with DJI Go 4

Hi Everybody, I have a strange problem with Go4. The drone (Mavic 2 Pro) flies fine but when I try to download my pics to the remote (Samsung tablet) the G0 4 turns itself off. I have tried re-installing but the same fault comes up. Firmware status is up to date.

Anybody have any idea about this?

Thanks,

Jake

Go 4 has become a little long in the tooth. If you have already tried a uninstall and then a reinstall, and it still does not work well, it may just be a bug that DJI will get around to, maybe.

Sometimes the reinstall will ask about permissions such as access to photo locations, and that seems to fix things like, so maybe give that a try?