Offline maps to DJI Smart Controller with Mavic 2

There is an option in the DJI Go 4 App to download Offline Maps. I am connected to wifi but when I try to download maps nothing shows up. Just a spinning circle. My friend has the exact same controller and his appeared to upload right from the beginning and he didn’t have to take any action. Am I missing some setting somewhere.

I did see something in the help about turning on a switch in the General Settings to allow maps to be used, but my Smart Controller does not have that option shown in the General Setting under the Go 4 app.

Any help would be greatly appreciated.


My apologies up front – the audio is horrible in this video: