Mavic Air Won't Link To Controller

For some reason I can not get the MA to link while in the Go Pro 4 App. I followed the instruction in the app goes through all the steps. When I get to connect to the RC and mobile device after doing so the “link to aircraft” is grayed out. I am using a Samsung Galaxy A tablet. I tried looking at a video about connecting on the DJI help website, but what was suggested it did not work.

As far as I know I have the latest firmware, but since I can’t get into the app because it won’t connect to the drone in order to find out I’m stuck.

What do I need to do?