Just had a pretty scary experience with my Spark.
I’ve been flying my spark for the past 1.5 years in many places no problem.
Today on my sons 5th birthday I intended to make few photos from the air. My 5yo son and a bunch of his friends were interested and observing from a safe distance.
This was in a remote location in the middle of the forest.
Spark started normally, levitating. No sport mode, 15 satellites, etc, I moved it up with RC and then suddenly it started going really fast, spinning and not responding to RC, gaining height and just flying away in weird patterns. I’ve seen RTH dialog twice - to which I tapped yes, nothing happened, it was still going insanely fast (50mph at one point according to logs) in random patterns. Then connection just dropped (I haven’t seen a spark at this point), and it was gone
I have been exploring the last known location, but there was nothing there. Also, notice that the altitude was rising just before the last known location, so the spark just flew away it seems and just lost connection at this point.
I loved my Spark, and luckily it didn’t hit any of the kids but knowing that could have happened with that speed is scary.
- How can I help dji developers debug this to maximize the chances of fixing this?
- Does dji help/refund customers who have lost their drones due to situations like this? it looks like a severe software/hardware error
here is the log