lost my mavic air in foreign country

Mavic Air
1

Hello,

I have just lost my mavic air and would appreciate it if anyone has any tips about figuring out what happened.

It was flying “return home” and next thing I know I my screen went black and that I lost connection. I pressed the Home button, but nothing happened. I have look the flight log and it seems that it stopped in the middle of the flight. I did combed the area but no lucks.

I’m really devastated having with me for the vacation and only had it for not even 3 years. If anyone can help me understand how I lost it, it would give me a closure.
Will DJI replace the lost drone?

Many thanks!

2

We will need to see your flight log for the flight , such as it may be, to answer any questions.

3

how to get the flight log on my iphone?
Thanks

4

Follow this link and follow the instructions. This is the easiest way if you have not uploaded a log before.
Once you upload the file there, share a link back here to the uploaded file.

https://www.phantomhelp.com/LogViewer/Upload/

5

Fly_Dawg
Thanks for your help, I just upload my flightrecord (1/20/2020)

6

Fly_Dawg,
Hi, did you have chance to look at the log? and figure out why I lost it?

Thanks

7

You did not supply the link to the uploaded file.

8

Hello Fly_Dawg,
How do I upload and share the log, and also how do I know where it go.
I think I did upload the file

Thanks

9
10

So, that’s it?
Nothing we can do about the drone, it’s just gone…

11

Can’t answer your question without the logs. You may have uploaded it, but you did not share a link back here to the file.

12

I thought I already upload the link

13

show me again how to upload again, thanks