On 50% of my flights I lose image transmission when flying Phantom 3 Standard, sometimes even nearer than 50 feet. The best correlation I can observe is when it is in a turn or rotating. The image on my tablet goes to black & white, freezing on the last image. It never corrects itself even if I fly the drone back to 10 feet above me. Instead, I have to close the DJI GO app then reopen it. After landing, when viewing the onboard recorded footage, at the same point wherein I lost the image, there are 1 to 3 flashes of different images from the same flight interlacing with the last image that ended the recording. Any ideas?
1 Like
Have you tested to determine if the issue is more time-related than distance-related? For example, what happens if you fly within 10 feet for 10 minutes or for the duration it typically takes for the issue to occur?
Does the transmission always resolve itself if you close and reopen DJI GO mid-flight immediately after the issue arises?
1 Like
It is not time related. When it happens, it sometimes does it as quickly as 1 minute from takeoff, other times as long as 10 minutes after takeoff.
Can you replicate the issue by flying within 20 feet of yourself for 10 minutes?
It seems like there must be a pattern to it. If not, there’s a chance you might have a faulty piece of hardware on board.
The only event that 75% of the time seems to correlate with this problem appears to be turning the drone. Not every time, but somewhat frequently as I said 3/4 of the time. Regardless if travelling forward then turning, or hovering motionless and rotating to pan the camera around, or doing a “Point of Interest” orbit about an object. These used to cause it more frequently in previous years, but lately this loss of image is happening even if not doing any of the turns above. Thank you for your continued interest in trying to figure out this problem.
Can you share a TXT flight log where this signal loss occurred?
If you’re not sure how to retrieve your TXT flight logs, you can find instructions near the bottom of this page.