DJI NEO2 Not working without phone

Hey guys,

Hoping someone can help me here…

I bought a NEO2 and I’ve been testing it out. When I open up the phone app and pair it to the drone, follow me feature works perfectly fine, however, if I try and use the drone with the same follow me settings WITHOUT the phone app (just by using the button on the side), the drone takes off, and just whizzes past my head in a straight line and continues to fly straight until it hits something?!?

I don’t want to use the phone app as I will be using this for snowboarding, so I need it to work properly with just using the physical buttons.

Is my drone broken?

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The DJI Neo 2 can be flown without the app or a controller by using its onboard, AI-powered automatic flight modes and palm control, making it a truly autonomous drone. Users can select modes like Follow, Circle, or Rocket using the physical buttons on the drone, which are then confirmed via voice prompts.

This video demonstrates how to fly the DJI Neo 2 using only hand gestures and physical buttons:

https://youtu.be/nYYv0A22KNA?t=55

I understand this, this is why I think my drone is broken, as it simply just doesn’t behave like this.

Anytime I try to fly without the app, the drone just races past me in a straight line until it hits something

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I am sorry to hear that. Then the only advice that makes sense it “Get it Checked out and Fixed…” If you are in the US then this becomes exceedingly difficult… Even if you are in the US, I would still contact DJI Support, if you are outside the US, then things are only a nuance to return and if you have Care Refresh, you are in luck… If not, DJI is a reasonable choice to get it repaired…

You did not say if your NEO was new, but if it was and the seller is reputable, they might exchange it…

Good Luck!

Did you make sure that the drone saw you when it took off? If it does not see anyone, it might behave like that.

How can I know it sees me, if I’m trying to do it without the phone?

You have to make sure to point the camera towards you when you launch :slight_smile:

Haha yeah