Camera error after camera replacement - Mavic Air 2

Hi,
I have a Mavic Air 2, replaced camera a year ago and had another crash and sent camera in for repair to a professional company and when I got the drone back it has an error message (Code:10017) which they say they cannot remove due to the fact that the old lens was badly damaged and they could not retrieve the info from the old lens. Has anyone had a similar experience? This doesn’t make sense to me…