Brand new Goggles 2: black screen when connecting battery

DJI FPV
1

Hi everyone,

I just received my DJI Goggles 2 and I have a question about how they’re supposed to power on.

When I connect the battery to the goggles and turn it on (short press followed by long press), the battery lights up properly, but nothing shows up in the goggles — no DJI logo, no backlight, completely black screen.

Is this normal?
Do I need to perform any specific steps (activation, update, pairing…) to make them turn on?
Or should the goggles display something as soon as they’re powered?

Thanks in advance for your help!

2

How long are you waiting? It can take upwards of 20 - 30 secs before anything appears in the Goggles.

3

No, even after several minutes nothing happens.
Is there a button I need to press, or should the goggles turn on automatically when I plug them in?

4

Is there a problem with the power cord? Is the plug on each end fully inserted? If you have access to another power cord from a friend’s Goggles 2 can you try that?

5

Oh, maybe it’s a cable issue, the problem is, I only have one cable and I don’t know anyone with a similar one to test.
I bought the goggles used on Amazon, so it’s possible the previous owner had a faulty cable and swapped it out with a different one before returning it.

6

I just tested my Goggles V2 (I don’t have a Goggles 2). The battery will not power up if the battery isn’t connected to the Goggles. Since your battery will power up I think that means the cable is OK…